Enhanced LLM-driven voice agents using VAPI, ChatGPT, and ElevenLabs to autonomously call patients for post-visit scheduling. Worked to reduce hallucinations and latency via targeted backend improvements and prompt engineering.
Full Stack Development of LLM voice call debugging dashboard driven by React, Python, and Postgres improving operational visibility for internal teams and hospital partners.
Lead Software Engineer
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JP Morgan Chase
2023 to 2025
Full Stack Development of SLA dashboard using NodeJS, React, Java SpringBoot, and Terraform
Engineer lead for technical hiring, instructor for all technical hiring modules for a group of 100+ engineers
Led project to migrate source control to Bitbucket Datacenter in a scalable GCP cluster. Implemented with Atlantis, Terraform, and Ansible
Led development of CI/CD resource hierarchy for migration of Kubernetes CI/CD workflows from Jenkins to a novel Harness all-in-one system
Senior Software Engineer
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WePay (acquired by JP Morgan)
2020 to 2023
Designed and built an Ephemeral Job framework for Kubernetes services running in Google Cloud
Enhanced homebuilt Java deployment engine to support cross-region and cross-cluster Kubernetes replication
Built productivity enhancing automation tools for developer processes, often with efficiency improvements over 10x
Software Engineer
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Ople
2018 to 2020
Developed feature engineering library with Pandas and SKLearn
Architected and built microservices using Python and NodeJS for ML task execution on AWS Sagemaker, Glue, and Lambda
Implemented CI tooling using Jenkins, stabilized master branch and introduced complete test coverage and automation
Software Engineer
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UJET
2017 to 2018
Engineered ML regression solution for call wait prediction using containerized SKLearn model deployed to AWS Sagemaker
Custom regression function error analysis tools written in Python
Parallel system load/unit testing written in Golang
Software Engineer
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Opentext
2016 to 2017
Front end development of new form elements for Process Platform
Built new components with multiple JS MVVM frameworks (KnockOut, Angular, Backbone, etc)
Education
Graduated from San Francisco State University May 2016